Design for the real world

Papanek, Victor. Design for the real world: Human ecology and social change

Book, that I highly recommend reading.

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Now read this

Let your users do QA

QA [quality assurance] is a step in your web development cycle. As soon as you create a role/job/department for QA whole tech team will delegate QA to that person/department. Eventually, when something goes wrong you’ll start the blame... Continue →